The service and staff at the Dream Tulum were excellent. The facility was spotless and tidy. The rooms and pool areas will extremely clean with extreme upkeep. The food at the Seaside grill was the best we’ve had out of any of the unlimited vacation club resorts we’ve been too.
The hacienda-style rooms worked well as there were strategically placed where all the main activities and restaurants were located.
I vacationed for a week at the resort last month (June 2019). Had a fabulous time! The staff was excellent – they recommended me an amazing akumal fly fishing trip for my family, and the service was impeccable. We stayed in an upgraded room with a lazy river. Angel (the bartender) kept the drinks flowing and brought them poolside.
The spa was terrific; loved the hydrotherapy circuit before the couples’ message. Drinks at the activities pool were superb; Guadalupe made regular rounds, and I have never met a more authentically sweet person in my life!!! The entertainment staff makes the week fun, especially Ricky (what a talented sweetheart).
Carmen (the hostess at the Mexican Restaurant) made me laugh every morning; she was such a good sport when I asked her to help me with my Spanish. I highly recommend this resort. It has the right mix of relaxation and activity. Cenote excursions were excellent and very close to the resort.
All of the Dreams Resorts and Spas are beautiful, but Dreams Tulum merely is exquisite! My favorite hotel personnel is Rodrigo at check-in. He was hot and welcoming.
He was able to answer all of my questions check in was fast, easy, and he was charming. Rodrigo at Dreams Tulum made us feel like we’re family returning for a beautiful vacation. Thank you, Rodrigo!