Great food, fun activities, and a wonderful staff all in one package

We recently stayed eight days at Emporio to celebrate our anniversary, and it was a blast. Our waiter Angel and hostess Sarahi were the BEST and made the trip/meals lovely and friendly.

First, I had the opportunity to try all of the activities, food options, and most importantly I engaged and connected with various staff members (I.e., entertainment staff, waiters, and bell boy).

Second, one staff member that stood out to me was Alex. Alex worked at the game/entertainment area, and he was by far the most accommodating, polite, prompt, and last but not to say the least a hard-worked that naturally engages with fellow guests, friends, and family that stay at Emporio Hotel. He also told us about some flyboard cozumel mexico tours close to Cancun.

Lastly, the entertainment was my favorite part of the hotel because of the music and various game options. I’d recommend Alex and all Emporio staff members to my friends and family.

What could I say, this hotel was perfect, perfect choice near the beach and the pool view helpful staff the food was delicious and the waiters were so nice. And I enjoy the stay with my family. I recommend this hotel.

Hostess Gabriela and Waiters Angel and Raymondo were also very friendly, and all these staffs helped make my birthday memorable. We enjoyed our stay at Emporio, and it was a good experience just because of such kind of team there. I appreciate all the hospitality and assistance that you provided during our stay.

We go to Cancun every year, and I think we may have to go back to Emporio from now on—I am excited to see what it looks like after the renovations are done. Thank you, everyone, for making our trip fantastic!