This hotel was an excellent option for a one-night visit to Tulum. I wanted to surprise my mom with a spectacular room on her first night in Mexico, and this was a breathtaking yet affordable option. The wait staff at the restaurant Casa Maria was also incredibly lovely. Wonderful hotel in all.
If you genuinely want to experience Tulum the right away, this is the place. It’s on the main road, but it’s a little further from the center (which is what I loved). The grounds were so stunning and relaxing. The rooms were bungalow style, and the ocean breeze was so intense that fresh air was continually blowing through your room 24hrs a day.
ALL of the staff were so pleasant and accommodating with their mini sub in cozumel suggestions. The breakfast was free every morning, and it was some of the best food, authentic Mexican cuisine. It’s not if, but when I come back, I will stay here every time. Don’t be fooled by the boutique hotels in Tulum; they are going to ruin what makes Tulum so beautiful.
Room: Admittedly, we spoiled by staying in the Tatich bungalow. This room does have a private bath and as a bonus, has a private terrace. The apartment is big, airy and even without air conditioning, perfectly comfortable day and night even in a hot month like late May. As mentioned previously, the place is immaculate and the housekeeping staff fantastic. The bathroom was big, spacious, and had good water pressure and hot water.
Some previous reviews call out a lack of both but were not an issue for us. As other reviews mention, not all rooms have a private bath, and the restrooms and showers are shared. We did use both as sometimes they were more convenient than returning to our office and can attest to the fact both are also spotless and cleaned regularly. The shower has a sign out from for Occupied that provides privacy, and we did not see a waiting line.
Beach: There is sea-weed certain times of the year – would recommend those that want a white, sandy beach to do your homework as to when the more massive sea-weed months are. We knew when booking that we could expect this in May and quite honestly did not bother us. We walked a lot of beach miles, both north and south of the resort, and all areas & resorts had sea-weed. Mother Nature, what are you going to do?
Transportation: Lots of questions around this topic – taxis are readily available at the resort entrance, never waited more than a few minutes for one to stop. Takes about 10 minutes and costs $7 into Tulum. Once in Tulum, taxi stands are abundant as well. We found all taxis clean, friendly, and safe.
Overall: Would highly recommend for a quiet, relaxing environment that provides outstanding customer service from housekeeping to the restaurant to the grounds crew. We will be back and look forward to our next stay @ Diamante K.